Sunday, December 23, 2012

Bank Ombudsmen of India

Do you know you can complain to Banking Ombudsman in case you have any complaints against your bank in India?

Banking Ombudsman is a body created by RBI to look after banking related complaints. In this article, I’ll show you the power of the Banking Ombudsman and some case studies which show you that getting your complaints addressed is easier that you think!

What is Banking Ombudsman?

The Banking Ombudsman is a senior official, appointed by the Reserve Bank of India to address grievances and complaints from customers, regarding deficiencies in banking services. It covers all kinds of banks – PSU Banks, Private Banks, Rural banks and co-operative banks.

 Even though, it was originally setup in 1995, there were major revisions in 2006 covering transactions related to complaints of ATM cards, debit cards and credit cards, deduction of service charges by banks without prior intimation, unfair practices of banks and non-compliance by direct sales agents (DSA) of banks for services promised while opening an account etc. It was last amended in Feb, 2009 to cover deficiencies arising out of internet banking too.

Today, the Banking Ombudsman covers almost all kind of complaints for banking services. To give you a brief idea about their effectiveness, Banking Ombudsmen received 79,266 complaints in the year 2009-2010 out of which around 94% were handled and just 5-6% of the complaints remained pending for more than three months as on June 30, 2010.

There are a total of 15 Banking Ombudsman in our country. You complain to the one which comes under the jurisdiction of the Bank location, i.e., if your bank is in Bangalore, you can complain to the BO from Bangalore region.

In case you or the bank is not satisfied by the decision given by the Banking ombudsman, in that case within 30 days of BO decision, the complaint can be taken forward to Appellate Authority, which is a Deputy Governor of the RBI. It’s just like going to Supreme Court if you are not satisfied by High court decision.

What kinds of complaints are taken care by banking ombudsman?

Most basic problems, a common man faces (See an example of what I faced) , like rude behavior of bank officials, delays in disbursing loans, forcing customers to buy insurance policies for processing loans etc., are all addressed by Banking Ombudsman (BO), and the process of complaining is as simple as filling up a form online or sending in a filled form to a postal address.

The best part is that if you are harassed because of any issue or have undergone through mental agony, you can ask for compensation up to Rs 1 lac.
Let me list down some of the possible scenarios where you can file a complaint with banking ombudsman.


·       Levying of charges without any notice or Information.

·       Charging higher rate of interest linked to BPLR on Housing Loan

·       Any Loss suffered because of lack of co-ordination from Bank side

·       Unreasonable credit card charges

·       Fraudulent transfer of funds by using net banking

·       Fraudulent transactions against lost credit card

·       Cheque lost in transit by the bank

·       Non-updating of CIBIL records

·       Loss of cheque from Cheque drop box

·       Closure of any account with providing any information or reason

·       When bank demands unreasonable proofs for openening of account

·       Change in terms and conditions without notice or valid reason

·       Delay in providing any service

·       Mis selling of Insurance products

·       Forcing customers to take insurance policies for processing Loans

·       Rejection of Loans

·       Harassment to customer or misbehavior for any reason

·       Casual approach from Bank on performing its duties






Thursday, December 20, 2012

Express Cheque Clearing System (ECCS)

Reserve Bank of India (RBI) has been in the forefront of adopting technology for making the payment systems in the country efficient, modern and robust.

Cheques continue to play a dominant role in our payment system landscape, more so in terms of volumes handled. Apart from the 66 MICR locations (handling around 85% of the total Cheque volume and value) for mechanised processing and settlement of cheques, there are around 1,093 non-MICR centres as on date that use a software called Magnetic Media Based Clearing Software (MMBCS).

There was, however, a demand from banks for further refinements in terms of accepting multi-user inputs in a networked environment, core-banking integration and graphic interface compatibility.

State Bank of India (SBI), the bank managing most number of clearing locations, was advised by RBI to lead the initiative to develop a new application. 

The application Express Cheque Clearing System (ECCS) has been developed by M/s Image InfoSystems Private Limited.

The technical and commercial aspects of ECCS have been vetted by Steering Committee comprising of senior executives from SBI, other Clearing House managing banks, National Payments Corporation of India (NPCI) and National Clearing Cell, Nariman Point, RBI, Mumbai and is successfully running at a few Clearing Houses as well.

The new features in the application are:

1. Speed Clearing to be available from Day One

2. Full Unwinding

3. Encrypted Data Movement

4. Flagging Duplicates

5. Return versus Presentation - MIS Support, prevents fresh items being presented in the returns cycle.

Considering the improvements that ECCS would offer, it has been decided by RBI to roll-out the software across all non-MICR clearing locations in the country by September, 2011.

RBI has vested responsibility for the roll-out of new Clearing Software - ECCS at 1093 Non MICR location of the country. NPCI will be co-ordinating with SBI, RBI Regional Offices (NCCs) and other banks managing Clearing Houses at Non-MICR locations for the implementation of ECCS.


According to RBI notification letter, NPCI will be,


  • Single point of contact for banks and vendor as also for change control, future updates, support issues, reporting to RBI etc.


  • Sharing the roll out plan (in consultation with the NCCs) and training schedule


  • Sharing hardware, software and other requirements, information about SLA, support, escalation process, contact details etc.

SBI to ensure roll-out in all clearing locations managed by itself and its associate banks. NPCI and SBI to co-ordinate for smooth roll-out.



Wednesday, December 19, 2012

Woman hurt during work trip sex romp keeps payout


A public servant injured while having sex on a work trip can keep her compensation payout, after a court dismissed an appeal against it.

The woman was hurt when a light fitting fell on her while she was having sex in a motel room in regional New South Wales in 2007.

She was on a work trip for a Federal Government agency at the time.

The full bench of the Federal Court rejected an appeal from the workplace insurer Comcare.

Its ruling said the woman should receive compensation for her injuries.


Courtesy-http://www.abc.net.au/news/2012-12-17/appeal-against-sex-compo-payment-dismissed/4430892


Friday, December 14, 2012

Step By Step Formalities For Formation of A New Company



1.         Selection of type of the company.

2.         Selection of name for the proposed company.

3.         Apply for Directors Identification Number and Digital Signatures.

4.         Drafting of Memorandum and Articles of Association.

5.         Stamping, digitally signing and e-filing of various documents with the Registrar.

6.         Payment of Fees.

7.         Obtaining Certificate of Incorporation.

8.        Preparation and filing of Prospectus/Statement in lieu of Prospectus and e-Form 19/20 (in case of public companies) for obtaining the certificate of commencement of business.

9.         Obtaining Certificate of Commencement of business (in case of public limited companies).

1. Selection of the type of company

The Promoters of a company may be individual entrepreneurs or body corporate engaged in efforts to incorporate a company. They have the power of defining the object of the company and deciding various matters for the company proposed to be incorporated. It is depending upon, the purposes for which the company is to be incorporated, proposed scale of operations, capital involved, etc. The promoters can select type of the company as they wish to form themselves into viz. private company, public company, non-profit making company, etc.

2. Selection of name

Six names are required to be selected in order of preference after taking notes of numerous provisions, clarifications, circulars and rules made by the Ministry of Corporate Affairs, etc. In case key word is required, significance of each key word should be given in the e-Form 1A.


2.1 Applying for ascertaining the availability of the selected name

The promoters are required to make an application to the concerned Registrar of Companies to be submitted electronically to the Ministry of Corporate Affairs on the portal of MCA. An application shall be in e-Form 1A as prescribed by Notification No. GSR 56(E) dated 10th Feb., 2006 duly digitally signed by any one promoter or managing director or director or manager or secretary of the company along with the required fee for ascertaining whether the selected name is available for adoption by the promoters of the proposed company.

2.2 Approval of the name

After receipt of completed application in e-Form 1A, the Registrar shall intimate whether the proposed name is available for adoption or not. The confirmation of the name made available by the Registrar shall be valid for a period of six months. In case, if the promoters fail to submit all the required documents for incorporation within that period, then they are required to submit another application after payment of requisite fees.

3. Requirement for having DIN

As per proviso to section 253 of the Companies Act, 1956, inserted by the Companies (Amendment) Act, 2006, w.e.f. 1-11-2006, no company shall appoint or re-appoint any individual as director of the company unless he has been allotted a Director Identification Number under section 266B.

New section 266A has been inserted by the Companies (Amendment) Act, 2006 which provides that every individual, intending to be appointed as director of a company shall make an application for allotment of Director Identification Number (DIN) to the Central Government in the prescribed DIN Form. Therefore, before submission of e-Form 1A all the directors of the proposed company must ensure that they are having DIN and if they are not having DIN, it should be first obtained.

Specific care should be taken that a person cannot have more than one DIN, therefore, a DIN once obtained shall serve the requirement for all the companies in which he is a director or intended to be a director.

3.1 Requirement for having digital signatures

After 16th Sept., 2006, every document prescribed under the Companies Act, 1956 is required to be filed with the digital signature of the managing director or director or manager or secretary of the Company, therefore, it is compulsorily required to obtain digital signatures of at least one director to sign the e-Form 1A and other documents. It may be noted that if the director or other persons covered are having digital signatures, their signatures may be used for the above said purpose and there is no need take new signature again.

4. Preparation of the Memorandum of Association (MOA) and Articles of Association (AOA)

Drafting of the MOA and AOA is generally a step subsequent to the availability of name made by the Registrar. It should be noted that the main objects should match with the objects shown in e-Form. These two documents are basically the charter and internal rules and regulations of the companies. Therefore, they must be drafted with utmost care with the expert’s advice and the other object clause should be drafted in a very broader sense.

5. Filing of documents with the Registrar

Next step for the promoters is to file the following documents with the Registrar for incorporation of the company. The following documents shall be submitted to the Registrar alongwith the adequate filing fees as applicable for registration of the company online with in a period of six months from the date of intimation of availability of name:-

5.1. Memorandum of Association, duly signed by the subscribers and witnessed, showing the number of shares against their names electronically attached in PDF file. It should also be properly stamped as per the stamp duty applicable in the State, where the registered office of the company is to be situated. Simultaneously original stamped copy of the Memorandum of Association shall be submitted with the Registrar of Companies concerned.

5.2. Articles of Association should be duly signed by the subscribers and witnessed, showing the number of shares against their names electronically. It should be properly stamped according to the authorized share capital as per the stamp duty applicable in the state, where the registered office of the company to be situated. Simultaneously original stamped copy of the Memorandum of Association shall be submitted with the Registrar of Companies concerned.

5.3. Copy of the agreement, if any, which the company proposes to, enter in to with any individual for appointment as its managing or whole-time director or manager shall be attached in the PDF file.

5.4. Declaration in e-Form 1 by an advocate or company secretary or chartered accountant engaged in whole time practice in India or by a person named in the Articles as a director, manager or secretary of the company, that all the requirements of the Companies Act, 1956 and the rules made thereunder have been complied with in respect of registration and matters precedent and incidental thereto, which may be accepted by the Registrar as sufficient evidence of such compliance.

It should be carefully noted that details of all the companies in which directors are also director should be given and the names, addresses and other particulars of directors and promoters should be matched with the information provided in the DIN application Form. [ Section 33(2)] (Appendix 2).

5.5. Power of Attorney for should be furnished by all the subscribers in favour of any one subscriber or any other person authorizing him to file these documents and to with the Registrar and to obtain certificate of incorporation. The power of attorney should be given on Non-Judicial stamp paper of appropriate value and shall be submitted to the Registrar. (Appendix 3).

5.6. Other agreement if any, which has been stated in the Memorandum or Articles of Association shall also be filed in the PDF file with the Registrar because in such cases the agreement will form part of this basic document.

5.7. E-Form 18 is to be filed with the Registrar electronically with the digital signatures in regard to location of the registered office. E-Form 18 shall also be certified by the company secretary or chartered accountant or cost accountant in whole –time practice. [Section 146 (2)] (Appendix 4)

5.8. E-Form 32 is required to be filed with the Registrar electronically for filing particulars of directors. The personal details should match with the information provided in the DIN. Following additional details are also required to given in e-Form 32:
           
(a)        Name and CIN of all the companies in which they are directors;

(b)       Names of partnership concerns in which they are partner;

(c)        Names of proprietorship concerns in which they are proprietor;


In case if the field provided in the e-From 32 is not sufficient, an annexure may also be enclosed for the required details. As an e- Form 32 provides fields for three directors only, e-Form 32AD i.e. Addendum to e-Form 32 shall be submitted for additional appointments. 

E-Form 32 AD, if any is also required to be certified by the company secretary or chartered accountant or cost accountant in practice digitally before filing with the Registrar. Consent to act as director on plain paper and authorization to submit e-Form 32 from all the director should be attached with the e-Form 32.

E-form 32 is required to be digitally signed by the director or managing director or manager or secretary of the company. E-Form 32 shall be filed along with the adequate filing fee as prescribed under Schedule XIII of the Companies Act, 1956, However, no separate filing fee is required to be paid on the addendum of e-Form 32.( Appendix 5).

6. Payment of registration fees for a new company

The fees payable to the Registrar at the time of registration of a new company varies according to the authorized capital of a company proposed to be registered as per Schedule X to the Act. Fees can be calculated by the MCA portal.

7. Certificate of Incorporation (section 33 and 34)

On the satisfaction of the Registrar that the requirements specified in sections 33(1) and 33(2) have been complied with by the company, he shall retain the documents and register the MOA, AOA and other documents. Section 34(1) cast an obligation on the Registrar to issue a Certificate of Incorporation, normally within 7 days of the receipt of documents.

8. Commencement of Business
A Private limited company and a company not having share capital may commence its business activities from the date of its incorporation. However, a public Limited Company having share capital is required to take certificate of commencement of business before it can commence business.

Thursday, December 13, 2012

SBI SMS UNHAPPY scheme


The bank recently launched an additional channel for customer grievance redressal, called ‘SMS Unhappy Service’. This is a dual mobile and web-based system, under which SBI head offices have ‘Happy Rooms’ which deal with customer grievances.

Any customer wanting to lodge a complaint, sends an SMS “UNHAPPY” to a specified number (8008202020). The Happy Room responds to the SMS by calling back the customer on the mobile number and records the details of the complaint. The complaint is then forwarded to the respective branches through a dedicated website, and they are required to advise a resolution within 48 hours.

Ordinarily, a consumer who has a complaint, or has encountered a problem, would need to lodge a written complaint with his branch, or send an email to the Bank, giving the details of his account number, and the problem to be resolved.  Many customers find it difficult to do this in the midst of their many priorities, and so put off reporting a complaint, even though the issue remains alive.

For the first time, here we have a Bank going out to its customers, inviting them to just send one SMS, “Unhappy”, to the number 8008202020.  The rest of the action rests with the Bank. 

In a perfectly automated fashion, this message reaches the “Happy Room” at the Bank’s Circle Headquarters, from where executives who are passionate about customer delight, call the customer on his mobile phone, understand from him the exact nature of the problem faced by him/her, assure him/her of prompt resolution, and escalate this issue to the office which has to take action. 

What is more, when the required action has been taken, the customer is contacted by his branch and the Happy Room to update him on what has been done.  Most of the complaints are closed within 48 hours.  Needless to say, this results in absolute delight for the customer.

Feedback received from the pilot run, has been very encouraging. Initial   customer reactions to this proactive initiative on the part of the nation’s largest Bank, have been very positive.  Already complaints have shown a decreasing trend.

What is so special about this initiative is that, having sent one SMS, the customer has absolutely nothing to do; his mind can be at rest, and he is assured of speedy results. Working just on SMS, the facility can be accessed at any time of day or night, from anywhere-- even while waiting for a flight to take off! And what’s more, being paperless, it is a Green Banking initiative.

With the national launch of this initiative, and widening of its reach, consumers of banking services can look forward to a new era of fast, hassle-free complaint resolution, and, better, delightful experiences with their Bank.

I sincerely hope that every private and public sector bank should start this kind of customer grievance redressal as soon as possible in India.
Happy Banking!

Wednesday, November 28, 2012

Ghost SERVICE TAX At Restaurants


I find restaurant bills often so confusing; I just give up and pay the amount shown in the bottom line. Which we perhaps shouldn't.

Incidentally, I also resent the inclusion of Service Charges in restaurant bills, because it assumes that I was satisfied with the service. Just a matter of principle. Service Charge should be something I leave behind at my personal discretion.

I recently demanded that the service charge be removed as the service was non-existent. After a short - very short! - discussion, it was removed. About Service Tax..... Be aware….this happened at the restaurant.

Let me explain.

We had been to several restaurants recently. I observed that "service tax" was being misused in the way it was being charged to customers. Let me give an example.

Food and Beverage = Rs. 1000.00
Service Charges @ 10% = Rs. 100.00
Service Tax @ 4.94% = Rs. 54.34 (on F&B + Service Charges)
VAT @14.5% = Rs. 145.00
Total = Rs. 1299.34

As per the definition - "Service Tax can be charged ONLY for the Services provided to the customer".

Now, see what is happening here in the above example. Service Tax should be charged only on the Service Charge amount i.e. Rs.100 ONLY, and NOT on the entire amount (1000+100).

In this example, the customer should be charged only Rs 4.94, whereas he has been charged Rs. 49.00 extra.

Where does this money go?

Only the restaurant owner and the chartered accountants who work for them know. So, I have started asking them the questions - and am surprised to see the reaction from famous restaurants.

Either they say: "Sir we cannot change the format of the bill - so, we will recalculate and tell you the revised amount. You may pay only that." OR "Sir, you do not need to pay the Service Tax amount itself"!!

I now have 3 to 4 restaurant bills, but for which I have paid only the service tax on the service charge and NOT on the total amount.

Every bill MUST carry the TIN number and Service Tax Number, if they charge it. So . . . , I ask for the Service tax number if it is not available in the receipt that they provide.

As we cannot go to any government official and ask them to get this right - because of our system.

Please remember - we cannot change any political leader - but we can change ourselves.If we change ourselves - things will change.

Please do share this with every one of your friends and known people.

Ask for the right tax calculation and Pay only the tax which is supposed to be paid. Verify every bill and receipt that you make payment on.

Tuesday, November 27, 2012

Coins to replace paper


The RBI plans to gradually replace the notes with coins because the paper currency lasts less than a year and is, therefore, not cost-effective.
replacement time

Junior finance minister Namo Narain Meena made the announcement in the Lok Sabha recently, saying the notes had a life span of “just eight to nine months”. Officials said the main reason was high wear and tear resulting from their widespread use in small-value daily transactions.

“RBI plans to gradually replace Rs 10 bank notes with coins,” Meena said in his written reply. Its average printing cost is 96 paise per piece. Based on the calculations, officials said the government spent Rs 10 over seven to eight years to keep a 10-rupee note in the market.

The cost of minting a 10-rupee coin — introduced in March 2009 — is higher at Rs 6.10 but it lasts decades.

“Considering the short life-span, the printing of the note is not cost-effective,” Meena said. He added the speed of the replacement would depend on the capacity of mints to supply coins.

The Centre is experimenting with polymer and plastic notes in lower denominations to see if they were more durable. The measure was initially meant to check fake currency.

The RBI said separately it would soon issue more notes with the new rupee symbol — Devnagari “R” slashed in the middle with a short line.

Monday, November 26, 2012

Kasab ward for other patients


A Rs 2-crore high-security ward in Mumbai’s JJ Hospital built for Ajmal Kasab but never used by him is part of the Maharashtra government’s expenses on the 26/11 terrorist.

The bullet-proof ward was set up in 2008 — not long after Kasab was injured in the gun battle leading up to his capture — is on the third floor of the hospital. The government’s total expenses on him stand at over Rs 29 crore.

Doctors from the hospital in south Mumbai attended to the Pakistani in his special cell inside Arthur Road prison regularly.

According to hospital authorities, Kasab had been treated by a surgeon, physician, psychiatrist and a skin specialist in the past four years before his execution yesterday.

The special JJ ward was not used because of security problems involved in shifting a high-profile suspect from the jail to the hospital, 6km away, officials said.

Dr T.P. Lahane, the hospital dean, said the ward, which could hold 15-20 patients, was now being used for other prisoners.

“Since he (Kasab) never needed it, we took permission from the government and have been using it for other prisoners in the past few months,” he said.

Kasab was put under psychiatric care during his first year as he showed signs of depression, for which he was given medication. He also suffered from hypertension, umbilical hernia and skin infection.

Earlier this month, after suffering high fever for a few days, Kasab was put through tests in his jail cell. “He had tested positive for dengue and we had treated him for five days,” Lahane said.

A team of doctors had last checked him on November 17, five days before he was hanged. “We checked his blood pressure level, blood, chest and ECG. Everything was normal,” Lahane said. The doctors conducted the tests as routine check-up as they had not been told of his impending execution.

Earlier, prisoners taken to JJ were treated in a ward in another department, taking up more area than required in the space-crunched hospital.

The high-security court prepared inside the Arthur Road prison premises for the 26/11 trial too will be utilised for other purposes, jail officials said.



New Mobile banking command


Very soon Bank account holders can access their accounts, transfer funds, check balances and request cheque books by simply punching in *99# from their mobile phones!

More updates expected in coming weeks.

Saturday, November 24, 2012

Reliance Money gold scheme


In a bid to carve a big slice of the Rs 2.3-trillion gold market in the country, Reliance Money Precious Metals Pvt Ltd today announced a gold accumulation plan under which customers can invest as little as Rs 1,000 a month.

The subscription tenure for the scheme, called Reliance My Gold Plan, ranges from one to 15 years.

Customers can start accumulating the yellow metal using a daily average pricing methodology. Daily average pricing methodology splits the monthly subscription into equal parts. 

At the end of the selected term of the plan, customers have the option to exchange their accumulated gold grams into 24-carat gold coins or jewellery at designated outlets across India.

While the accumulation of gold will start on the day after the realisation of funds, it can be tracked using a unique customer ID. 

The plan has an administrative charge of 1.5 per cent on each subscription, a lock-in period of six months and a pre-maturity charge of 2.5 per cent.

The World Gold Council is the marketing partner for the plan.


Thursday, November 22, 2012

ATM ALERT:


The system which enabled the ATM to take back cash if it is not removed within a certain time, has been WITHDRAWN.

The step has been taken to prevent the misuse of the system as RBI has received complaints about people trying to defraud banks by holding on to some withdrawn cash in ATMs and then claiming non-receipt of cash after the machine takes back the rest. 

Meaning, now if you do not take away the cash from the ATM after you keyed in for it, the cash will remain hanging there.

Monday, November 19, 2012

FYI: Banks pay you Rs 100 per day as fine when…


Fees and fines are part of our life, especially when it comes to banks. You are slapped with a fee, if you don’t maintain the minimum balance in your savings account. You pay a credit card bill late; there is a late payment fine.

If a cheque is bounced for financial or non-financial reasons (forgot to write the date on a cheque) and you have to pay up for that. 

There are hundreds of reasons as to why you could land up paying a fee to a bank. But, did you know, as per the Reserve Bank of India, banks too have to pay you a fee? To know more, read on.

Under what circumstance: Ideally, when you visit an ATM to withdraw cash, you insert your debit card into the machine. Provide your PIN number. And after a few seconds you get the cash and corresponding cash withdrawal receipt. 

But, at times, the ATM machine fails to spit out the cash, but you get a receipt stating that the amount has been withdrawn.

What’s the rule: In such a circumstance, you call up the bank’s call center or visit the nearest bank branch and inform them about the incidence of the failed ATM transaction.

The bank assures you that the wrongly debited amount will be credited into your account. As per the Reserve Bank of India, banks have to credit this wrongly debited amount into your account within seven working days from the date of your complaint.

Banks pay you a fee: If your bank fails to comply with this rule, they have to pay you a fee of Rs 100 per day after the seventh working day.

Keep in mind that you are entitled to such a compensation for delay from your bank (the bank that has issued your debit card used to withdraw the cash), only if you lodge such a claim within 30 days of the date of transaction. If you are lucky, you won’t ever face such a situation.

But, there have been many such cases in the past with failed ATM transactions and the bank’s delay in paying the wrongly debited amount. The RBI observed that at times, some banks took as many as 50 plus days to re-credit the wrongly debited amount. Hence, this rules, to pay you a fee.

Tip: Irrespective of which bank’s ATM you use, ensure that you get in touch with your bank (the bank which has issued your debit card) and file the complaint. The call center’s number will be at the back of the debit card.

Saturday, November 17, 2012

Delhi eye on Israel ‘Dome’

As Israeli missiles shot down two rockets aimed at the city of Ashdod this afternoon, an officer in the defence establishment in New Delhi totted up the scores.

India is closely watching missile defences deployed by Israel in its “Operation Pillar of Defence”, the latest flare-up between the Hamas and Israel across the Gaza Strip.

These are systems that the Indian military is evaluating. Chiefly, the Indian military is focusing on the performance of a system called “Iron Dome” that is the defence mechanism for a clutch of cities and settlements in Israel — including the southern suburbs of Tel Aviv — that are within range of the rockets fired from Gaza.

Southern Israel this week has been the true test for Iron Dome — a system touted by Israeli military officials as a “game changer”. Iron Dome first became operational last year and intercepts rockets fired from short distances of up to 80km with up to 80 per cent effectiveness.

The system, largely funded by the US and developed by the Israeli company Rafael, works by using a radar detection and tracking system to determine whether rockets will fall in areas needing protection. It then fires interception missiles that destroy the warheads and engines of incoming rockets.

The Jerusalem Post newspaper reported today of 83 missiles fired from the Gaza Strip in the hours after the killing of a Hamas commander, a majority were neutralised by a missile shield.

In 2009, the Indian Air Force was Israel’s first foreign customer for the Spyder missile defence system — a Quick Reaction Surface to Air Missile (QR-SAM) — that is replacing vintage Soviet-origin OSA-AK system. The value of the contract was not disclosed.

India’s requirement of missile defence systems are huge and Israel has been a steady supplier. It supplied the Barak I that the Indian Navy has installed or is installing on almost all its frontline ships. The Defence Research and Development Organisation (DRDO) also has a project with Israel to develop the Barak NG (next generation) that will be deployed on ships that the Indian Navy has on order.

An estimate of India’s missile defence requirements is difficult to make because of the secrecy involved. The army and the air force’s missile defence systems largely made up of outdated Pechora and OSA-AK systems procured from the Soviets.

In March this year, through a letter that was leaked, the then chief of army staff, Gen. V.K. Singh, had told Prime Minister Manmohan Singh that missile defence systems were 97 per cent obsolete and that they could not protect high value targets.

India’s own short-range missile defence programmes — the Akash and the Trishul — have not been able to meet the requirements of the armed forces.

Since 2010, Rafael Advanced Systems is known to have offered two missile defence projects — the “Iron Dome” and another called “David’s Sling” to the Indian armed forces.

A developer of Iron Dome at Rafael’s headquarters said that one of the problems with the system was its high cost.

Each time an Iron Dome missile is fired it costs about $70,000 (Rs 9.3 lakh). Israeli police reported that in the first few hours of Israel’s current operation in Gaza, Iron Dome shot down 18 rockets that would have hit civilian areas.

“The problem with Iron Dome is that it is not a solution. It is not the final answer but rather assistance to the communities under fire,” the Rafael developer said.






Tuesday, November 6, 2012

SBI to introduce new mandatory Cheque standard from 01/01/2013


India's largest lender the State Bank of India (SBI) will implement the cheque truncation system (CTS) 2010, the new standard of cheques as mandated by the Reserve Bank of India; from January 01, 2013. The measure is primarily aimed at serving duel objectives: preventing frauds related to cheque and speedy clearing of the same.

"All the customers of State Bank of India are hereby informed that as per directive issued by the Reserve Bank of India, for standardization and enhancement of security features in cheque form and its migration to 'CTS-2010' standard, all branches of our bank will now issue only 'CTS-2010' standard cheques to their customers," the banking behemoth on Monday said in a public notice.

With this, the bank will not accept all the non-CTS cheques (that you issue from your existing cheque book) and those will be out of circulation from December 31, 2012. Hence, the existing customers are now required to surrender their existing cheque book and ask for CTS-2010 benchmarked cheques.

This move is a kind of alternative to physical cheque clearing. Some key security features are added to it. Now, the paying bank will send the scanned image of a cheque instead of physically presenting it. This form of cheques will prevent fraudulent activities as well. Cheques cannot be altered under this new system. All SBI group banks too will introduce it from January 01, 2013.

SBI's move is widely expected to prompt other big banks to execute the new process. Some foreign and private sector banks already commenced the process of migration from the existing to new standard. According to a spokesperson at SBI, the bank may issue further clarification on Tuesday in this regard.

Earlier in December, 2011; RBI had issued a notification relating to the implementation of CTS 2010 standard.

The introduction of new cheque standards 'CTS 2010' was warranted on account of several developments in the cheque clearing viz. growing use of multi-city and payable-at-par cheques at any branch of a bank, increasing popularity of speed clearing for local processing of outstation cheques and implementation of grid based cheque truncation system (CTS) for image-based cheque processing

What is cheque truncation?

Cheque truncation system (CTS) was implemented by RBI at New Delhi Bankers Clearing House on a pilot basis. Chennai of late, too executed the same process.

Cheque truncation, according to National Payment Corporation of India (NPCI) is the process in which the physical movement of cheque within a bank, between banks or among banks and the clearing house is curtailed or eliminated, being replaced in whole or in part, by electronic records of their content (with or without the images) for further processing and transmission.